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Terms Conditions
Kindly Note that registration for a particular program cannot be considered guaranteed until & unless:
Full payment of the Program Charges is made within Two (2) Days of the Registration and in any case before the program start date.
Candidate must have an explicit acknowledgement by a Tromenz Learning employee, via Email.
Cheques should be made in favour of “Tromenz Learning” payable at Delhi.
In case, you have chosen to pay by Cheque – Your Seat would be confirmed only upon successful realization of the Cheque i.e. when your Cheque is cleared and we receive your funds in our account. If a Cheque is returned for insufficient funds, we will allow Two (2) Business days for you to make full payment.
An additional fee of INR 500/- will be charged for each returned cheque.
Lack of payment for any reason whatsoever may result in collection proceedings and we reserve the right to notify about Course Transcript or Certificate has been suspended due to non-payment. The Program Charges cover the registration/participation charges, and all other Program Deliverables in addition to snacks/lunch during Four (4) Days Training Program.
Contact hours/PDU’s certificate will issued once we receive the full payment.
Program Cancellation Policy
We may have to cancel any particular program due to inclement weather, instructor illness, insufficient enrollment or other unforeseen circumstances.
Having said that, we understand & appreciate your commitment to Certification Exam and as such, we will make all reasonable efforts to reschedule a cancelled program or make alternate arrangements to provide you with training.
You have the option to re-schedule the program or enroll for similar program available at another time or choose to obtain a full refund
All refunds are processed in Fifteen (15) business days from the scheduled program end date.
Fees Refund & Program Rescheduling Policy
It becomes necessary to levy fees if you chose to Cancel Your Registration or Do not Attend Full Four Days of Training Program at once.
If a candidate cannot attend a booked course or examination, it is the candidate’s responsibility to inform Tromenz Learning by email as soon as possible.
If you cancel after registration before Seven (07) business days of the actual program start date, you will be charged INR 6000/- towards cancellation fees.
Cancellation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.
All refunds will be processed in forty five(45) business days after the end date of the actual scheduled program.
You also have the option to postpone your program to another program subject to availability and Tromenz Learning approval. No re-scheduling fee is levied if re-scheduling is done before Seven (07) business days prior to the actual class start date, otherwise a Nominal Re-scheduling fee of INR 4000/- is levied.
Cancellation of postponed program results in forfeiture of program charges.
For you to clear Certification Exam at the very FIRST ATTEMPT, Tromenz Learning strongly recommends you to Attend Full Four Days of Training Program at one go i.e. continuously.
In case, you are not able to attend the Four Days Training program at once:-
- 100% Pass – Money Back Guarantee stands null & void
- Rescheduling Charge of INR 4000/- will be levied
- 35 Contact Hour Certificate will be On-Hold/Will Not be Issued till you complete the Four Days Training Program.
100% Pass – Money Back Guarantee Terms
If you are not able to CLEAR the Certification Examination on your First Attempt we will:-
a) PAYBACK your Training Fees (Study Material & other Administrative Charges will be deducted)
b) Analyze your Exam Results
c) Provide Web-based/Phone based coaching for Certification Examination
Pre-Condition
- You must take the Certification Examination within 30 – 45 Days after the Last day of the Training Session
- You have attended the complete 2 / 4 or 9 days(Depends on the course schedule) of training program without any interruption.
- You have to attempt all the Online Mock Exams provided and get it reviewed by Tromenz Learning team prior to appearing for the main Certification Exam.
Copyrights and Proprietary Property
We will provide to you manuals and other material, which are copyrighted proprietary property of Tromenz Learning. All copyrights relating to any course materials provided or made available by us or any other party during the program remain the sole property of the holder of the copyright.
Therefore, no part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without our prior written consent.
Any such reproduction, storage or transmittal of copyrighted material constitutes a violation of the code of ethics, and will be reported to Tromenz Learning, leading to suspension of your Credential.
Contact Us
If you have any questions about this Terms and Conditions, please contact us:
- By email: info@tromenzlearning.com
- By visiting this page on our website: www.tromenzlearning.com
- By phone number: +6531593839